Finally, tech support with a sense of humor.
I spent a good chunk of my morning on and off the phone with someone in tech support trying to sort out one of the store’s laser printers. When an associate came to me complaining of the malfunctioning printer I ran through my usual troubleshooting. When I finally talked to “Mark” my end the conversation followed something like this;
“Tried that.” “Nope, no change.” “Sorry, that was the first thing I tried.” “Oh, hadn’t thought of that.” “No, it’s fine.”
I think Mark was getting a little frustrated at the apparent lack of progress, but I am usually a good natured person, so we were perfectly friendly.
“Sorry to bother you again, but I had an epiphany.”
“Ooh, I like those. Go ahead?”
“I talked to my colleague and …”
“Nope, sorry. We had a printer at another store that misbehaved and that trick usually sorted it out. It was the first thing I tried this morning and didn’t seem to have any effect.”
“Well… You suck, and you’re a gentleman and a scholar.”
I’ve broken software and hardware in so many ways, that I’ve become pretty adept at fixing things. I know I am a thorn in the Help Desk’s side. I only call when it’s time to replace something.
I will say that since deciding I was done trying to impress Skippy* and would continue to be the best damn Assistant Manager anyone could ask for… at least until I found my golden parachute… I have been somewhat more at ease.
This commute is really getting old however.
